Module 1: Manage Microsoft Exchange Online settings and resources
Manage organizational and client access settings in Exchange Online
- Manage a global address list (GAL)
- Add or remove an offline address book (OAB)
- Manage address book policies
- Plan and configure organization relationships and individual sharing
- Configure Outlook on the web policies
Manage recipients and resources
- Manage user mailboxes
- Manage resource mailboxes
- Manage shared mailboxes
- Create and manage mail contacts and mail users
- Manage groups, including distribution lists, dynamic distribution lists, mail-enabled security groups, and Microsoft 365 groups
- Manage mailbox permissions, including delegation
- Manage mailbox mail flow settings
- Create and manage public folders
Manage Exchange hybrid settings and migration
- Configure virtual directories and URLs in a hybrid environment
- Maintain and expand the configuration by using the Hybrid Configuration wizard
- Configure migration endpoints
- Create and manage a cross-tenant migration batch
Module 2: Plan and manage the mail transport architecture
Manage and secure mail flow
- Plan and configure connectors
- Plan and implement mail flow rules (transport rules)
- Manage accepted and remote domains
- Configure namespaces, accepted domains, and DNS records, including Exchange Online Protection (EOP)
- Implement email authentication, including Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, and Reporting and Conformance (DMARC)
Troubleshoot mail flow
- Configure and manage alert policies
- Trace a message
- Analyze a message trace
- Analyze message headers
- Analyze non-delivery reports (NDRs)
- Troubleshoot by using the Microsoft Remote Connectivity Analyzer
Module 3: Secure the messaging environment
Manage role-based permissions in Exchange Online
- Plan and manage RBAC roles
- Manage default and custom admin role groups
- Manage user roles
Secure messages by using Microsoft 365 Defender
- Configure and manage anti-phishing policies
- Configure and manage anti-spam policies
- Configure and manage anti-malware policies
- Configure and manage Safe Attachments
- Configure and manage Safe Links
- Configure and manage quarantine policies
Manage compliance
- Configure Messaging Records Management (MRM) and retention policies for a specific mailbox folder
- Enable and configure archive mailboxes
- Manage inactive mailboxes
- Analyze audit logs
- Manage journal rules
- Manage content search
- Manage standard eDiscovery cases (not including Premium eDiscovery)
